Terms & Condition

Welcome to Baby Coconut. These Terms and Conditions govern your use of our website located at www.shopbabycoconut.com and your purchase of products from our online store. Please read them carefully before placing an order.

 

By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or make a purchase.

 

These Terms and Conditions apply to all interactions with Baby Coconut through our website, www.shopbabycoconut.com, including browsing, account creation, product selection, and order placement. They apply to all users regardless of how they access the site — via desktop, mobile browser, or app.

 

To use this website and place orders, you confirm that you are:

•       At least 18 years of age, or accessing the site under the supervision of a parent or legal guardian

•       Legally capable of entering into binding contracts under applicable U.S. law

•       Using the website for lawful, personal, non-commercial purposes only

 

Baby Coconut reserves the right to update, modify, or discontinue any aspect of the website at any time without prior notice. We are not liable for any interruption, downtime, or technical issues beyond our reasonable control.

 

All content on this website — including product descriptions, images, pricing, and text — is provided in English. The contract language for all transactions is English.

2.1 Product Listings Are Not Binding Offers

The products displayed on our website are invitations to purchase — not legally binding offers. By adding items to your cart and proceeding to checkout, you are submitting an offer to purchase those products under these Terms.

 

2.2 When a Contract Is Formed

A binding purchase contract between you and Baby Coconut is formed only when we send you an order confirmation email acknowledging that your order has been accepted and is being processed. Automatic acknowledgment emails generated at the time of checkout do not constitute order acceptance.

 

2.3 Right to Refuse or Cancel Orders

Baby Coconut reserves the right to refuse, cancel, or limit any order, at any time before dispatch, for reasons including but not limited to:

•       Pricing errors or typographical mistakes on the website

•       Product unavailability or stock discrepancies

•       Suspected fraudulent activity or unauthorized payment

•       Orders that appear to be placed for commercial resale purposes

•       Technical errors affecting pricing, availability, or checkout

 

If your order is cancelled after payment has been received, we will issue a full refund to your original payment method promptly. We will notify you by email if your order cannot be fulfilled.

3.1 Prices

All product prices on the Baby Coconut website are displayed in United States Dollars (USD). Prices are inclusive of any applicable product costs but may be subject to sales tax depending on your delivery location.

 

Baby Coconut reserves the right to update or change product prices at any time without prior notice. However, once your order has been confirmed via our order confirmation email, the price you were shown and charged at checkout will not be changed.

 

3.2 Sales Tax

Applicable sales tax is calculated and applied at checkout based on the shipping destination and current state and local tax regulations. The tax amount, if any, will be clearly displayed before you complete your purchase. Baby Coconut complies with all applicable U.S. sales tax laws, including economic nexus requirements.

 

3.3 Shipping Costs

 

The price shown at checkout is the final amount you will be charged, inclusive of any applicable taxes. There are no additional shipping or handling fees.

 

3.4 Pricing Errors

In the event that a product is listed at an incorrect price due to a typographical error or technical issue, Baby Coconut reserves the right to cancel the affected order and issue a full refund, or to contact you and offer the product at the correct price. We are not obligated to fulfill an order at an incorrect price.

4.1 Accepted Payment Methods

Baby Coconut accepts the following payment methods:

•       Major credit and debit cards: Visa, Mastercard, American Express, Discover

•       PayPal

•       Shop Pay

•       Apple Pay

•       Google Pay

•       Buy Now, Pay Later options (where available at checkout, including Shop Pay Installments, Afterpay, Klarna, or Affirm)

 

Available payment methods may vary. All accepted options are displayed clearly at checkout.

 

4.2 Payment Timing

Full payment is due at the time of placing your order. By submitting your order, you authorize Baby Coconut to charge the total amount — including applicable taxes — to your selected payment method. Your order will not be processed until payment is successfully received and confirmed.

 

4.3 Payment Security

All transactions are processed through secure, industry-standard payment gateways. Baby Coconut does not store, access, or retain your full payment card details. Our payment processors are PCI-DSS compliant. All data transmitted at checkout is protected by SSL/TLS encryption.

 

4.4 Failed or Declined Payments

If your payment is declined or fails, your order will not be processed and you will not be charged. You may attempt checkout again using the same or an alternative payment method. If you continue to experience issues, please contact your bank or our support team for assistance.

5.1 Shipping Destination

Baby Coconut ships to addresses within the United States only. We do not currently offer international shipping or delivery to U.S. territories.

 

5.2 Estimated Delivery Timeframe

Orders are typically delivered within 3–7 business days from the date of order confirmation. This estimate covers both order processing time (1–2 business days) and transit time (2–5 business days).

 

 

5.3 Weekend and Holiday Processing

Orders are not processed or dispatched on Saturdays, Sundays, or U.S. federal holidays. Orders placed on non-business days will begin processing on the next available business day.

 

5.4 Risk of Loss

Risk of loss and title for products purchased from Baby Coconut pass to you upon delivery of the order to the shipping address you provided at checkout. Once a carrier confirms delivery, Baby Coconut is not responsible for packages that are lost, stolen, or damaged after delivery has been completed.

 

5.5 Partial Shipments

In some cases, your order may be dispatched in multiple shipments — for example, if certain items are located at different fulfillment locations. You will receive separate shipping confirmation emails for each shipment. You will not be charged additional shipping fees for split shipments.

 

5.6 Incorrect Delivery Address

Baby Coconut is not responsible for delivery failures or delays resulting from an incorrect, incomplete, or undeliverable address provided by the customer at checkout. Please double-check your shipping address before completing your order.

All products ordered from Baby Coconut remain the sole property of Baby Coconut until full payment has been received and successfully processed. Ownership of products transfers to you only upon complete payment and delivery of the goods to your shipping address.

 

Until ownership is transferred, you agree not to claim, sell, encumber, or otherwise deal with the products in any way that conflicts with Baby Coconut's ownership rights.

Baby Coconut operates a fair and transparent returns and refunds process. Our complete Return & Refund Policy is available on our website at:

 

 

The Return & Refund Policy forms part of these Terms and Conditions and should be read alongside them. Key highlights include:

•       30-day return window from the confirmed delivery date

•       Free return shipping — we provide a prepaid return label

•       Refunds issued to the original payment method within 7 business days of receiving and inspecting the returned item

•       Items must be returned unused, unworn, with original tags and packaging intact

 

By placing an order with Baby Coconut, you agree to the terms of our Return & Refund Policy as published on our website at the time of purchase.

8.1 Consumer Rights

Nothing in these Terms and Conditions limits or excludes any rights you have as a consumer under applicable U.S. federal or state law. Your statutory consumer rights remain fully intact and are not affected by this policy.

 

8.2 Product Quality

Baby Coconut warrants that all products sold through our store are:

•       Of satisfactory quality and free from material defects at the time of dispatch

•       As described in the product listing on our website

•       Fit for the purpose for which baby clothing items are ordinarily supplied

 

8.3 Defective or Damaged Items

If a product you receive is defective, damaged during transit, or does not match its description, please contact our customer support team as soon as possible. Depending on the nature of the issue, Baby Coconut will, at its discretion and where permitted by law, offer one of the following resolutions:

•       A free replacement of the same or equivalent item

•       A repair or correction of the defective item (where applicable)

•       A full refund to your original payment method

 

Where legally permitted, Baby Coconut reserves the right to first attempt a replacement or repair before issuing a refund, provided this does not cause unreasonable inconvenience to the customer.

 

8.4 Disclaimer

To the maximum extent permitted by applicable law, Baby Coconut makes no warranties beyond those expressly stated in this section. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

9.1 General Limitation

To the fullest extent permitted by applicable law, Baby Coconut's total liability to you in connection with any order, product, or use of our website shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.

 

9.2 Exclusion of Indirect Losses

To the maximum extent permitted by law, Baby Coconut is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, loss of data, or business interruption.

 

9.3 Exceptions — Liability That Cannot Be Limited

Nothing in these Terms excludes or limits Baby Coconut's liability for:

•       Death or personal injury caused by our negligence

•       Fraud or fraudulent misrepresentation

•       Willful misconduct or gross negligence

•       Any liability that cannot be excluded or limited under applicable U.S. federal or state law

•       Violations of mandatory consumer protection obligations

 

If you are a consumer, you retain all rights provided to you under applicable consumer protection laws, and nothing in this section is intended to reduce those rights.

Baby Coconut is committed to protecting your personal information. The collection, use, and storage of your data when you use our website or place an order is governed by our Privacy Policy, which is available on our website at:

 

 

Our Privacy Policy forms part of these Terms and Conditions. By using our website, you acknowledge that your personal information will be processed in accordance with our Privacy Policy and applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) where applicable.

 

We do not sell your personal information to third parties. Please review our full Privacy Policy for detailed information about what data we collect, how we use it, and your rights as a consumer.

11.1 Informal Resolution First

Before initiating any formal dispute proceedings, we encourage you to contact our customer support team directly. Most concerns can be resolved quickly and informally through open communication. Please reach out to us at support@shopbabycoconut.com or call +1 (904) 728-7620, and we will do our best to resolve your concern promptly.

 

11.2 Formal Dispute Resolution

If an informal resolution cannot be reached, disputes arising out of or relating to these Terms and Conditions, your use of the website, or any purchase made through our store shall be resolved through binding arbitration administered by a recognized arbitration body in accordance with its consumer arbitration rules, unless you opt out as described below.

 

Arbitration will take place in the State of Georgia, or may proceed via telephone or videoconference at the request of either party. The arbitrator's decision will be final and binding, and may be entered as a judgment in any court of competent jurisdiction.

 

11.3 Small Claims Court

Notwithstanding the arbitration agreement above, either party may bring an individual claim in small claims court, provided the claim qualifies under the court's jurisdictional limits and remains an individual claim only.

 

11.4 Class Action Waiver

To the extent permitted by applicable law, you agree that any dispute will be resolved solely on an individual basis and not as part of a class, collective, or representative action. If this class action waiver is found to be unenforceable in whole or in part, then the arbitration agreement will not apply to that claim, and it will be resolved in court.

 

11.5 Opt-Out Right

You have the right to opt out of the arbitration agreement described in this section by sending a written notice to support@shopbabycoconut.com within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in the state or federal courts of Georgia.

These Terms and Conditions and any disputes arising from them shall be governed by and construed in accordance with the laws of the State of Georgia, United States of America, without regard to its conflict of law provisions.

 

To the extent applicable, U.S. federal law — including the Federal Arbitration Act and relevant federal consumer protection statutes — shall also apply. Nothing in these Terms limits any rights you may have under applicable federal law.

 

If you are accessing this website from another state, the laws of that state may also apply to the extent required by applicable consumer protection regulations.

If any provision of these Terms and Conditions is found by a court or arbitrator of competent jurisdiction to be invalid, unlawful, unenforceable, or void under applicable law, that provision shall be deemed severed from the remainder of these Terms. The remaining provisions shall continue in full force and effect as if the invalid provision had never been included.

 

Where possible, the invalid or unenforceable provision shall be replaced or modified by a valid and enforceable provision that most closely reflects the original intent and commercial purpose of the severed provision.

 

The failure of Baby Coconut to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. A waiver of any term in a specific instance does not constitute a general waiver of that term in future instances.

If you have any questions about these Terms and Conditions, need assistance with an order, or wish to raise a concern, please contact our team. We are happy to help and aim to respond to all inquiries within 1–2 business days.

 

Business Name: Baby Coconut

Website: https://www.shopbabycoconut.com/

Address: 10 E Robert Toombs Ave, Washington, GA 30673, USA

Phone: +1 (904) 728-7620

Email: support@shopbabycoconut.com

Business Hours: Monday – Friday, 10:00 AM – 5:30 PM (Eastern Time)

 

These Terms and Conditions were last updated in May 2025. Baby Coconut reserves the right to amend these Terms at any time. Material changes will be communicated via our website. Continued use of the website after any changes are posted constitutes acceptance of the updated Terms.