Privacy Policy
Last updated: 31 August 2026
This policy explains what personal information Baby Coconut collects when you use shopbabycoconut.com, why we collect it, and what choices you have. Baby Coconut, 10 E Robert Toombs Ave, Washington, GA 30673, USA, is the controller of that information.
Information we collect
When you place an order we collect your name, email address, billing address, shipping address and phone number. We collect the details of what you ordered and the amount paid.
We do not receive or store your full card number. Card payments are processed by Stripe, which handles your card details directly.
If you contact us or subscribe to our newsletter, we collect the email address and any information you choose to include in your message.
Our site and its service providers collect technical information automatically, including your IP address, browser type, device type and the pages you view.
Why we use it
- To process, dispatch and deliver your order
- To send order confirmations, tracking details and service messages
- To handle returns, refunds and customer support requests
- To detect and prevent fraudulent transactions
- To send marketing emails, where you have asked us to
- To keep records we are required by law to keep, including tax records
Who we share it with
We share personal information only with the service providers we need to run the shop, and only as far as they need it:
- Stripe, to process card payments
- Shipping carriers, to deliver your order
- Our web host and email provider, to operate the site and send order emails
We do not sell your personal information. We may disclose information where the law requires it, or to protect our legal rights.
Cookies
We use cookies to keep your cart working and to understand how the site is used. See our Cookie Policy for detail and for how to control them.
How long we keep it
We keep order records for as long as we are required to for tax and accounting purposes. Marketing contact details are kept until you unsubscribe. Support correspondence is kept while it is useful for handling your query.
Your rights
You can ask us to give you a copy of the personal information we hold about you, correct it if it is wrong, or delete it where we are not required to keep it. You can unsubscribe from marketing email at any time using the link in any marketing message. Depending on where you live, you may have further rights under laws such as the California Consumer Privacy Act.
To make a request, email support@shopbabycoconut.com. We may need to verify your identity before we act on it.
Children
We sell furniture for children, but our shop is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us their information, email us and we will delete it.
Security
The site is served over an encrypted connection and access to order data is restricted. No method of transmission over the internet is completely secure, so we cannot promise absolute security.
Changes
If we change this policy we will update the date at the top of this page.
Contact
Baby Coconut
10 E Robert Toombs Ave, Washington, GA 30673, USA
Phone: +1 (904) 728-7620
Email: support@shopbabycoconut.com